Witam wszystkich forumowiczów!
Jestem tu nowy, a trafiłem do was nie dlatego, że chcę się uczyć/uczę się, czy interesuję językiem/kulturą japońską (no oprócz Dragon Ball, którego wszystkie serie widziałem już dwa razy ) ale dlatego, że poszukujemy do pracy jednej osoby, która biegle się tym językiem posługuje.
Wklejam całe ogłoszenie o pracę, które znajduje się również na portalu pracuj.pl: https://www.pracuj.pl/praca/customer-se ... ta,5126066
Wszelkie pytania proszę kierować na cs.am.recruitment@gmail.com . CV można wysylać również pod ten sam adres, bądź przez stronę pracuj.pl To jest poważna oferta i gwarantujemy bardzo dobre warunki zatrudnienia.
Customer service specialist
Even with more than a decade’s experience of customer service, it still surprises us how poor the user experience often is. And this is why we were born – born to make a difference!
We’re a rapidly expanding company that’s about to launch in a completely new market. With a world of exciting new possibilities awaiting us, we’re now looking for a customer service specialist who speaks fluent Japanese to join our team in Sosnowiec – someone who can make our customers’ experience even better!
A market-leading salary (with bonus) and generous relocation package is available.
Can you perform under pressure? Do you have a genuine passion and experience of dealing with customers? If you’re sat there thinking “yes, I do” – and you want to work in friendly environment alongside some talented, passionate colleagues – then we’d love to hear from you!
To apply, simply submit a cover letter and a copy of your CV in English.
Job description:
The customer support agent will be responsible for direct contact with our customers, providing them with first-rate assistance and solving problems. The employee will be also responsible for answering customers' questions regarding products and services offered by the company.
NOTE: This is an office-based customer support position, providing existing customers with product support. This is NOT a sales or telemarketing role.
Responsibilities and tasks:
• answering customers' questions in Japanese via email, live chat and phone
• offering great support to our customers and learning about the products you’ll be supporting.
• working with technical support department to solve customers' technical problems
• liaising with third parties such as product vendors or software providers
Requirements:
• fluent in Japanese (spoken and written)
• English-language CV
• highly organized
• high personal standards
• peaceful, friendly demeanour when in contact with customers
• experience of providing customer service an advantage
• English and Polish language skills an additional advantage
We offer:
• extremely attractive base salary
• very generous bonuses for good performance
• good career progression opportunities
• generous relocation package